Hotel Terms and Conditions
1. Introduction
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These terms and conditions govern the booking and stay at Rumuk Resort. By making a reservation, you agree to abide by these terms.
2. Reservations and Payment
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Reservations can be made through website, phone, travel agencies.
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A valid credit card is required to guarantee your reservation. Full payment may be required at the time of booking or upon check-in.
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Rates are subject to change and may vary based on the season, availability, and special offers.
3. Cancellation Policy
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Guests must cancel their reservation at least 48 hrs before the scheduled arrival date to avoid a cancellation fee.
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No-show guests will be charged for the first night’s stay unless otherwise specified.
4. Check-in and Check-out
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Check-in time is 1:00 PM, and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request for an additional charge.
5. Guest Responsibilities
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Guests are responsible for any damages incurred during their stay and will be charged for any repairs or replacements required.
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All guests must adhere to the hotel’s policies, including noise restrictions and conduct regulations.
6. Smoking and Pet Policy
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smoking is only allowed in the designated area
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pets are not allowed
7. Liability
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The hotel is not responsible for any loss or theft of personal belongings. We recommend securing valuables in the provided safe.
8. Privacy Policy
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Guest information will be used in accordance with applicable privacy laws. Personal data will not be shared with third parties without consent.
9. Changes to Terms and Conditions
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The hotel reserves the right to modify these terms and conditions at any time.